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Note to Customers

  • Since Wild Treasure is a one-person studio, I will try my best to respond to your messages within 1-2 working days (excluding holidays).
  • Every product is made to order, brass and sterling silver product requires 7-10 working days (excluding holidays), 18K gold-plated product requires at least 21 working days. Thank you for your patience. 
  • After the order is placed, an estimated shipping date notification will be sent to your registered email within 1-2 working days. Please log in your email to check it.
  • Please allow for some variation in color as displayed on different devices and screens. Actual colors may vary.
  • Natural materials like mineral stones, pearls, shells and corals have their own colors and shapes, which add to their uniqueness. I will try my best to select materials that are in similar conditions to create my designs.
  • After the goods are shipped out, it is not the responsibility of the studio if they are lost in transit or damaged due to improper external force. 
  • If you receive international parcels, you may be charged customs duties or any other additional charges, and you will be responsible for them.


購買前須知

  • Wild Treasure 為個人設計工作室,請包含人力方面的限制,提問皆會儘量於1-2 個工作日內回覆 (不含例假日)。
  • 所有商品為接單訂製,黃銅、純銀商品製作時間約為 7-10 個工作日(不含假日),電鍍18K商品至少需要21個工作日。請您耐心等候,非常感謝您的體諒! 
  • 完成下單後,將於1-2個工作日內,發送預估出貨日期通知至您註冊的電子信箱,煩請至信箱查看。
  • 照片皆為實品拍攝,因電腦顯色、拍攝光線、或個人觀感定義不同,難免有色差問題,商品皆以實品為主。
  • 礦石、珍珠、貝類和珊瑚等天然素材,每顆顏色與切磨形狀都不盡相同,獨一無二的特性正是天然素材的魅力所在,然而同一件商品我會盡力挑選顏色及質感相當的天然素材做搭配。
  • 商品寄出後,若在運送途中遺失、或遭受不當外力衝擊導致損壞,並非本工作室之責任。
  • 領取國際包裹有可能被收取關稅或任何其他附加費用,一律由消費者自行負責。