Note to Customers
- Wild Treasure is a one-person studio, I will try my best to respond to your messages within 1-2 working days (excluding holidays).
- Every product is made-to-order. Sterling silver products require 7-10 working days (excluding holidays), and 18K gold-plated product requires at least 21 working days. Thank you for your patience.
- After the order is placed, an estimated shipping date notification will be sent to your registered email within 1-2 working days. Please log in to your email to check it.
- Please allow for some variation in color as displayed on different devices and screens. Actual colors may vary.
- Natural materials like gemstones, pearls, shells, and corals have their own colors and shapes, which add to their uniqueness. I will try my best to select materials that are in similar conditions to create my designs.
- After the goods are shipped out, it is not the responsibility of the studio if they are lost in transit or damaged due to improper external force.
- If you receive international parcels, you may be charged customs duties or any other additional charges, and you will be responsible for them.
購買前須知
- Wild Treasure 為個人設計工作室，請包含人力方面的限制，提問皆會儘量於1-2 個工作日內回覆 (不含例假日)。
- 所有商品為接單訂製。純銀商品製作時間約為 7-10 個工作日(不含例假日)，電鍍18K商品至少需要21個工作日。請您耐心等候，非常感謝您的體諒!
- 完成下單後，預估出貨日期通知信將於1-2日內發送至您註冊的電子信箱，煩請至信箱查看。
- 照片皆為實品拍攝，因電腦顯色、拍攝光線、或個人觀感定義不同，難免有色差問題，商品皆以實品為主。
- 礦石、珍珠、貝類和珊瑚等天然素材，每顆顏色與切磨形狀都不盡相同，獨一無二的特性正是天然素材的魅力所在，然而同一件商品我會盡力挑選顏色及質感相當的天然素材做搭配。
- 商品寄出後，若在運送途中遺失、或遭受不當外力衝擊導致損壞，並非本工作室之責任。
- 領取國際包裹有可能被收取關稅或任何其他附加費用，一律由消費者自行負責。