Delivery & Shipping Fees

  • All standard parcels include a tracking number. Shipping fees and available delivery options will be displayed automatically after you enter your address.
  • Domestic orders within Germany typically arrive within about 5 business days after dispatch. International orders usually take around 2 to 5 weeks, depending on the local logistics provider.
  • Import duties are the responsibility of the customer.
  • Please note that due to U.S. regulations, parcels valued at over 100 USD and shipped to the United States must be sent via DHL Express.


Returns

I am most satisfied when you appreciate my work! That is why I hope to give you a friendly after-sales service. After you have received the product, please check carefully to see if all is intact, should you have any questions you're most welcome to message me ( if the product was damaged during transit or if you are unsure of how to wear the product, etc.), I will take care of it ASAP :)

The product can be exchanged or returned within 7 days of purchase. It must be unused and in original condition. A refund or exchange will be processed only after confirmation of original condition.The customer is responsible for shipping costs and will be credited in full minus the initial shipping cost.


物流與運費

  • 所有寄出的標準包裹皆含有追蹤號碼,運費與物流將於填入地址後自動顯示。
  • 德國境內訂單寄出後約5個工作天送達;國際訂單約2至5週送達,實際運送時效取決於地物流公司。
  • 進口關稅一律由消費者自行負擔。
  • 注意,美國目前僅接受DHL Express的寄送方式接收超過100美元的包裹。

退換貨

作品被您欣賞是最令人滿足的事了! 所以我也希望能帶給您一個美好的網路購物經驗。收到商品後請麻煩先幫我檢查商品是否都完好,有任何問題都可以先告知我(運送中損壞、不清楚穿戴方式等等),我將盡速為您做處理 :) 

如需辦理退換貨,請於收到商品後的7日內提出申請,商品必須維持原本的包裝,且未被使用過,經過確認商品的完整性後方能辦理退款及更換。退換貨的運費將由消費者負擔。